Accessibility Policy
Last Updated: 14 July 2026
Accessibility Statement
At Best Deals Tenerife, we are committed to making our website accessible and easy to use for everyone, regardless of ability or technology.
We believe that every visitor should be able to access information about our excursions, make bookings and contact us without unnecessary barriers.
We continually work to improve the accessibility and usability of bestdealstenerife.com and aim to provide an inclusive experience for all users.
Our Commitment
We are committed to ensuring that our website:
- Is easy to navigate.
- Is compatible with modern web browsers.
- Works across desktop, tablet and mobile devices.
- Supports keyboard navigation where possible.
- Uses clear headings and page structure.
- Uses readable fonts and sufficient colour contrast.
- Provides meaningful alternative text for images where appropriate.
- Uses descriptive links and buttons.
- Is regularly reviewed for accessibility improvements.
Accessibility Standards
We aim to follow the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are recognised internationally as the standard for accessible web content.
These guidelines help ensure our website is:
- Perceivable
- Operable
- Understandable
- Robust
Although we strive to meet these standards, some areas of the website may still be undergoing improvement.
Website Features
To improve accessibility, our website includes features such as:
- Responsive design for all screen sizes.
- Clear navigation menus.
- Consistent page layouts.
- Readable typography.
- Logical heading structure.
- Accessible contact methods.
- Mobile-friendly booking process.
We regularly review these features to ensure they continue to meet modern accessibility expectations.
Third-Party Services
Some parts of our website rely on third-party services that are outside of our direct control.
These may include:
- Bokun booking system
- Stripe payment processing
- Google Maps
- YouTube videos
- Google Analytics
- Microsoft Clarity
While we select reputable providers, we cannot guarantee the accessibility of third-party platforms.
Ongoing Improvements
Accessibility is an ongoing process.
We regularly review our website and make improvements where practical to enhance accessibility for all visitors.
As technology and accessibility standards evolve, we will continue to update our website to improve the user experience.
Feedback
We welcome feedback about the accessibility of our website.
If you experience any difficulty accessing information, making a booking or using any part of our website, please let us know.
We will make every reasonable effort to provide the information you need in an alternative format or assist you in completing your booking.
Contact Us
If you encounter an accessibility issue or have suggestions for improving our website, please contact us.
Best Deals Tenerife
Email: info@bestdealstenerife.com
Telephone / WhatsApp: +34 633 06 21 52
We aim to respond to accessibility enquiries as quickly as possible and will work with you to resolve any issues wherever we reasonably can.
Browser Compatibility
Our website is designed to work with current versions of major web browsers, including:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Safari
For the best experience, we recommend keeping your browser updated to the latest version.
Alternative Contact Methods
If you are unable to use our website or experience difficulties completing a booking online, you can contact us directly.
We are happy to assist with:
- Booking enquiries
- Excursion information
- Availability
- Payment assistance
- General customer support
You can reach us via:
Email: info@bestdealstenerife.com
Telephone / WhatsApp: +34 633 06 21 52
Changes to This Accessibility Policy
We may update this Accessibility Policy from time to time to reflect changes in legislation, accessibility standards or improvements to our website.
The latest version will always be published on this page with the updated “Last Updated” date.